Getting started with the 3dEYE's Full Stack Platform for Live Video Monitoring and Security Surveillance
This guide provides essential links, tools, and best practices to help you succeed from day one and scale your security integration and live video monitoring business.
3dEYE Platform Portals Overview
👉 Admin Portal
This is the core configuration interface where platform administrators can remotely manage camera settings, securely tunnel into camera web pages, adjust motion detection and analytics, and fine-tune recording/image quality. PTZ presets, camera controls, user management with granular permissions, and system-wide role creation are handled here.
Administrators can also create unlimited dealers, integrators, and end-customers without seat restrictions. A fully featured billing engine is included, supporting sub-integrator-specific subscription plans, billing tiers, markup control, Stripe integration, and optional QuickBooks and Stripe integrations.
👉 Video Portal
This is the flagship cloud-based VMS where end-users manage live and recorded video with bi-directional audio, create layout presets, perform appearance/object-based searches, create/export clips and timelapses, view cameras on maps, and securely share live or archived video streams.
👉 Video Wall
A lightweight browser-based solution for passive, uninterrupted live viewing in 24/7 SOC environments.
👉 NextGen Monitoring Portal
(formerly “Alarm Station”)
A robust alarm and video monitoring interface featuring full forensic review, incident management, real-time alerting, 1-click emergency dialling, IP speaker integration, and localized interfaces.
Arming schedules can be configured per site and overridden through:
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Arming on schedule
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Manual arming via web UI
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Arming via API
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(Mobile app arming coming soon, and can be prioritised for Everon)
👉 Mobile Apps (iOS & Android)
Official apps are available in app stores for live feeds, archives, events, and push notifications for alerts.
Getting Started: First Steps
👥 Roles and User Access Control
User roles define the features and permissions available to each user. The platform includes Integrator-level and Customer-level roles with different capabilities.
Create a Customer or Sub-Integrator Account
👉 How to Create a Customer
👉 Watch Video Tutorial
Add Cameras
- Connection methods vary by brand and network topology.
Choose your camera from the list to determine what method to use:
👉 Axis👉 Dahua
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Adding cameras using:
👉 ONVIF Method
👉 Behind an NVR
👉 Gateway Plug-and-Play for any ONVIF camera
👉 Generic RTSP streams
Advanced Video Analytics Setup
AI-powered cloud analytics, including object detection, tracking, classification, heat maps, people counting, colour/area search, Loitering Detection, LPR, Fire/Smoke Detection, Face Recognition, PPE Detection, and more.
The AI pipeline includes decoding, motion detection, tracking, classification, recognition, and backtracking with low-confidence correction. It scales from 10k to 100k streams within minutes.
Analytics can be enabled as advanced or basic add-ons. Camera-side analytics can be used for cost-sensitive deployments.
Quick guides available for:
Co-Branding and White Label Options
Advanced Co-branding (Included)
Custom login page, subdomain, and email branding. 3dEYE branding remains visible.
Full White Label (Paid)
Removes all 3dEYE branding, includes a custom domain, and branded mobile apps.
👉 Learn About White Label Requirements
Partner Marketing Support
👉 Integrator Marketing Kit
Includes editable marketing materials in English, Spanish, and Portuguese:
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Brochures, leaflets, sales decks
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Product sheets
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High-quality images and videos
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Objections and battle cards
Need Support
Visit our Knowledge Base for documentation, tutorials, and guides.
📩 Submit a Support Ticket
Tutorials include:
We are here to help you succeed!