White Label requirements

General

  1. Logo
    a. Logo for Web Portals
    Provide logo with text and without (optional)
    b. Email
    Provide logo with text and without (optional)
    c. Any other logos provide with the comments
  2. Image or colors for web portal background (optional)
  3. Domain name for admin and user portals.
    Example:
    i. Admin Panel:        admin.YourDomainName.com
    ii. Video Portal:       portal.YourDomainName.com
    iii. Alarm Portal:      alarm.YourDomianName.com
  4. Primary contact information (telephone, full address, name, email)
  5. Operational contact Information (telephone, full address, name, email)
  6. Marketing contact information (telephone, full address, name, email)
  7. You should have access to your DNS panel.
    a. We will provide you with a list of DNS entries.
    b. You would have to add those entries into your DNS panel for the domain you would like to use. These DNS entries should never be removed from this domain.
  8. Credit Card: number, expiry, name, security code
  9. Contact Information

    The person in your organization who should be contacted if the App Review team has any questions or needs additional information.

    • first name
    • last name
    • phone number
    • email

    10. Demo Account (optional)

    The demo account in 3dEYE system that will be used by reviewer to sign in the app

    • username
    • password

    11. List of emails for internal testing on Android (optional). These users will be added as internal testers for the initial build.

General application information 

  1. Application title
  2. Short description of the app (maximum 80 characters)
  3. Full description of the app (maximum 4000 characters)
  4. Your company website URL (e.g. https://YourDomainName.com)
  5. Video Portal URL
  6. Support email address (e.g. support@YourDomainName.com)
  7. Marketing email address (e.g. info@YourDomainName.com)
  8. Privacy Policy URL
  9. Terms of Service URL
  10. Copyright. The name of the person or entity that owns the exclusive rights to your app, preceded by the year the rights were obtained (for example, "2022 ABC Inc."). Do not provide a URL.

Graphics

  1. Apple Store Icon

    https://developer.apple.com/design/human-interface-guidelines/app-icons

    • Format: 32-bit PNG
    • Color space: sRGB
    • Shape: Full square
    • Transparency: none
    • Shadow: None
    • Size: 1024px × 1024px
    Don’t add an overlay or border to your Settings icon. iOS automatically adds a 1-pixel stroke
    to all icons so that they look good on the white background of Settings.
  2. Vector logo for Android icon
  3. Feature graphic (1024x500): 
    • JPEG or 24-bit PNG (no alpha)
    • Dimensions: 1024px by 500px
  4. Optional. Screenshots of the app featuring your own cameras. Please note that you have to provide them for all platforms and device sizes as required by App Store and Google Play. Please refer to the corresponding guidelines:
    Google guideline
    Apple guideline

Application theme

  1. Brand color(s)
  2. Application logo on transparent background (in PNG format)

iOS App store instructions

It's assumed that you have already enrolled in Apple Developer Program as an organization. Individual accounts are not supported.

Visit https://developer.apple.com/support/compare-memberships/ for details

 

Step 1. Register an App ID at developer.apple.com
https://developer.apple.com/account/resources/identifiers/bundleId/add/

⚠️Make sure "Associated Domains" and "Push Notifications" capabilities are checked.



Step 2. Add a new app at https://appstoreconnect.apple.com. In the pop-up window, select the Bundle ID that you created in the previous step.



Step 3. Add user mobile.team@3deye.me with the App Manager role.
Give that user permission "Access to Certificates, Identifiers & Profiles" under "Developer Resources".

 

 

Google Play Access instructions 

Step 1. Create an application


  1. Click the "Create app" button



Choose the desired name for your app (can be changed later) and select the checkboxes as shown below


Step 2. Provide access to the application for 3dEYE

Navigate from the sidebar menu to "Users and permissions" and hit "Invite new users"


Type mobile.team@3deye.me in the Email address, hit "Add app" and select your newly created application.


Google Play will ask to set permissions. Either select "Admin" or provide access only to the "Releases" and "Store presence"


After completion, hit "Invite user" to send an invitation to 3dEYE

 

 

KEY CONTACTS – WE ARE HERE TO HELP YOU

  General – info@3deye.ai 
Support – support@3deye.ai 
Marketing – marketing@3deye.ai 

Toll-Free (North America) - 877-585-9035
Direct - 416-214-7847

THANK YOU FOR USING 3dEYE VSaaS