Step 1:
Connect to the camera.
Connect the camera to the network and identify its IP address using the Vivotek Installation Wizard.
Double-click on the camera to open the web interface page in your browser.
Step 2:
Configure Network Settings.
Make sure that the camera can access the internet. Go to the Network menu and check the network settings of the camera.
Automatic IP (DHCP) mode is recommended.
If using a Static IP address check “Default router” and “Primary DNS server” settings. Click the "Save" button to save your changes.
Step 3:
Configure the User account.
Change the camera's access password. More and more camera models do not allow remote access unless the password was changed to a more secure one.
Input the new password and click Update to save changes. Use these user credentials when adding the camera to the Admin portal.
Step 4:
Ensure that camera has the correct time settings.
On the Configuration tab go to General settings. Select your time zone. Automatic mode is recommended. Make sure the correct NTP server is used. Click Save to save changes.
Step 5:
Add Push Module.
From the Configuration tab open the Applications menu. Click on the Package management option. Click Browse and select the model appropriate Push Module. To download the push module please visit this page: MODEL SPECIFIC PUSH MODULE
Click Upload to load Push Module into the camera.
When the upload will be completed new package will appear in the Package list. Select it and click Start.
Step 6:
Copy Registration code.
Wait for the Push Module to turn on, once the status changes to "ON" click on “PushModule” to open the page with the registration code, and copy this code.
IMPORTANT: If your network has a Firewall, allow all output TCP traffic to port 443.
Step 7:
Register the camera in the Admin portal.
From the Admin Portal go to the Cameras tab and click the Add button, select the P2P option. Input Registration code obtained from the camera. Type in the desired camera name. Select Custom Credentials.
Select one of the billing options.
Click the Create button.
3dEYE will automatically find the camera and create a path to it. ou will gain access to ONVIF compliant camera settings directly from the 3dEYE admin portal.
If you use one of the Fixed plans then our system will adjust camera settings for you. On the "Pay as you go" plan you will need to specify desired stream quality settings once the camera is added to our system.
Note: some Vivotek cameras will require manual adjustment of the Image quality profile, to learn more please visit this page.