Push module stopped working on Vivotek camera after firmware upgrade

If the Push Module application is still listed in the Applications menu after upgrading the firmware on a Vivotek camera, even though it is functioning correctly, a factory reset is required.

To perform a factory reset, open the camera's web interface and navigate to Configuration → System → Maintenance, then click Restore. 

                    

⚠️Please note: A factory reset will erase all camera configurations, including network settings, analytics, and video settings. Once the reset is complete, the camera will reboot and need to be reconfigured.


After restoring the desired network, video, user, and analytics settings, you can add the Push Module to the camera by following the step-by-step instructions  here↗️.    

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