Daily Reports allow users to receive automated summaries of camera activity, system events, and operational status. These reports can be enabled for both Integrator‑level users and Customer‑level users, depending on who needs to receive them.
The correct level must be used:
If the recipients belong to the Integrator, enable Daily Reports at the Integrator level.
If the recipients belong to a Customer, enable Daily Reports at the Customer level.
Daily Reports can be configured to cover:
All customers at once (Integrator level)
A single customer (Customer level)
Daily Reports at the Integrator Level
To manage Daily Reports for all customers under your integrator account:
Log in using your Integrator credentials.
Open the Alerts menu from the top navigation bar.
Enable or disable Daily Reports as needed.
All recipients added at this level will receive a consolidated Daily Report covering every customer under the integrator.
Daily Reports at the Customer Level
To manage Daily Reports for a specific customer:
Go to the Customers menu.
Select the customer whose Daily Report settings you want to modify.
Open the Alerts menu at the customer level.
Add or remove recipients for that customer’s Daily Report.
Recipients added here will receive Daily Reports only for that specific customer.
Note: The list of contacts shown in the Customer‑level Alerts menu belongs exclusively to that customer. Only these users will receive the report.