Viewing and downloading a detailed statistics report

Integrators can view their usage and/or their sub-integrator's/customers usage in-detail statistics in the admin portal as well as download the statistics and view/filter them in Microsoft Excel, Google Sheets, and/or the spreadsheet application of choice.

 

To view statistics for each individual customer and/or sub-integrator, click on the Billing menu and select the appropriate invoice for the required customer. 


           


           

 

Afterward, click on the Statistics tab. You will be presented with a detailed report for each individual Camera ID for the account for which this invoice was issued.


                 


You may filter the table by Camera ID, Customer ID, Customer Name/Email/Address/Type, Master Customer ID, Plan ID, Plan Type, Analytics (Basic or Advanced), whether the Camera is deleted, and if the Camera is enabled/disabled.

 

Clicking on the drop-down arrow beside the Download button will give you the ability to export the specific statistics of choice, downloadable as a .csv file (can be opened with Microsoft Excel, Google Sheets, or your preferred spreadsheet application).


                     

 

You may also view the statistics for all accounts, giving you the ability to filter by the specific account/customer. Click on the Profile Menu in the top-right corner, then click on My Invoices.

                  

 

After selecting an invoice for a specific period and clicking on Statistics, you will be presented with a detailed report for all accounts. You may filter by Customer ID or Customer name to view details for a single account.

      

     

 

Clicking on the green dropdown button beside the Download button will give you the ability to download the statistics as a table spreadsheet in .xlsx format (can be opened and edited by a spreadsheet application of choice).

               

 

After opening the Usage Report in a spreadsheet application, you may start utilizing standard spreadsheet tools, such as filtering by a desired identifier for any of the columns.


 

You can also make use of the "Plan start" and "Plan end" columns in the report to determine which camera devices have been added or modified within the past month. Cameras that underwent changes during this period will display distinct dates in these columns, making them easily identifiable.



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